Service & Support
Our representatives and engineers are ready to answer questions and provide the right solution. We value clear, concise communication and know our customers feel the same way. So whether we communicate by phone or e-mail, you’ll always hear back from a real person who understands our products and your needs.
Personal Service
Our knowledgeable sales representatives are happy to meet with you face-to-face. From the start our goal is accurate communication and cost-effective systems, from specification and design, through manufacturing and delivery. We provide both a great solution and a reliable relationship.
OEM focused Whether planning a new product or seeking a better solution, we know OEMs’ needs are complex. We aim to satisfy engineering standards, manufacturing requirements and purchasing demands.
Myriad functions, variables, parameters Choose from our nearly limitless selection of standard timers and controls, or create a custom-designed product.
Engineering assistance and technical support assure success Original designs for custom products give customers unprecedented opportunities for innovation. All development and software programming is done in-house. Factory visits are encouraged.
Agency approvals Our understanding of and experience with UL and CSA requirements facilitates the approval process.
Quality program We incorporate stringent internal quality practices and procedures throughout design, development and manufacturing processes. As a final assurance of quality, each and every product is performance-tested before shipping.
Delivery and distribution Of course, on-time delivery is a given. Stocking programs, quick ship programs and bar coding are also available.
It's so easy To take advantage of our outstanding product range and superior personal service, send us some information about your application. Too busy to search the site? We’ll follow through to ensure the right solution.
Extensive options available on all of our catalogue items. We can often supply a “specialized” solution at a “standard” price.
